FAQ

Que: What is the Procedure for calibrating the particular job at Aimtech Solutions?
Ans: Customer has to submit the enquiry mentioning the parameter through mail, phone or personal visit asking for quotation. If enquiry is cleared, you will get reply within 24 hours with quotation and asking if any doubts regarding the calibration. After accepting the charges you can ask for appointment through any mode of communication, you will get the proper date from concern engineer from lab after considering the master availability. On this date you can submit the equipment with payment or as per payment terms & conditions.


Que: What is the Procedure for validation at Aimtech Solutions?
Ans: Customer has to submit the enquiry mentioning the parameter through mail, phone asking for quotation. If enquiry is cleared, you will get reply within 24 hours with quotation and asking if any doubts regarding the validation. After accepting the charges we will arrange visit at your place.


Que: How much time will take any particular job for calibration?
Ans: It depends upon many factors such as the workload at the time of job initiation for the concerned technical personal and for the concerned equipment/standards to be used for that job.
If job is without ambiguity, routine parameter & Master equipment is Available customer will receive the job within 4-5 working days. We give expected date of completion and we try meet expected date of completion of that job. We do inform the customer in advance for the delay, if any.


Que: What are criteria for defining the calibration frequency?
Ans: The date of recalibration depends upon many factors like frequency of use of the instrument, its proper care and handling, environmental conditions, operation & maintenance and so on. In fact, the responsibility of re-calibration at proper time lies with the user as he only can assess the above mentioned factors correctly. But our certificates also have the recommended date of re-calibration which is generally one year.


Que: Any Training is available for all these basic concepts?
Ans: Yes, we will have immense pleasure to give training to our clients. We arrange general training of any particular instruments. For training you can send enquiry through mail, phone. Mode of training: Class Room Training, On-site Training.


Que: Can you help us solve our technical problems?
Ans: We are eager to share our knowledge and will provide technical solutions of your problems.


Que: Do you have expert professionals to conduct special analysis?
Ans: We have well qualified, experienced and technically sound personal to conduct special analysis.